Shipping
What are your shipping rates?
Standard Local Shipping:
- Flat fee of S$4 during checkout
- Enjoy free local shipping when your purchase exceeds S$250
INTERNATIONAL SHIPPING:
- We currently offer shipping to the following countries: Malaysia, Indonesia, Hong Kong, Philippines, Thailand, Brunei, Taiwan, Macau, Vietnam, South Korea, Australia, China, India, New Zealand, and Japan
- Express Shipping: Available for all the countries listed above. Please contact us directly for more details and assistance with express shipping options.
- Additional Countries: We can ship to countries not listed above, though shipping rates may vary. Contact us for a quote as our courier partners may charge higher fees for these destinations.
- Tracking: To keep shipping fees wallet-friendly, we offer limited tracking capabilities for international orders.
Where do you ship from?
All items are dispatched from Singapore and shipped out through J&T or Singpost! Every piece of sports & climbing gear is meticulously packed and handled with care by the dedicated team behind aLL.EZ
When will my order be on its way?
All orders (unless mentioned as pre-orders) will be packed and shipped out within 3 working days from the date of your order placement.
Once your parcel is picked up by our courier partner, you can anticipate their arrival within the following time frames after shipping:
- STANDARD : 3 working days after the shipping date
- INTERNATIONAL SHIPPING : 4 - 10 working days after shipping date
International Taxes and Duties
Prices on our site exclude local taxes, duties, and other customs fees. Buyers may incur these additional charges as determined by their local customs office. We recommend checking with local authorities for details.